How to manage your subscription

Welcome to the guide on how to use our subscription portal. Here you will find step by step guides on how to manage your subscription at Skinome. If you need help with your subscription, you are always welcome to contact us at info@skinome.se

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Log in
  1. Click the Login icon in the top right corner of skinome.com.
  2. Choose whether to log in with Shop or with email.
  3. If you choose email, enter the same email address you used when you started your subscription. You will receive a one-time code via email which you can use to log in.
  4. Select Subscriptions to view and manage your subscription.
WHAT IS SHOP?

Shop is Shopify's service for fast and secure login and payment, which you choose to use when completing your purchase in our checkout.

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Main menu

Under Subscriptions you can easily view and make changes to your subscription.

Here you can:

  • See your next order
  • Change the date of your next delivery
  • Skip a delivery
  • Change how often you want deliveries
  • Change product or quantity
  • Cancel your subscription

Under Order history you can view your previous orders and information about each order.

Under Account Settings, you can view and manage your account details, addresses and available payment methods.

Under Returns, you will be redirected to our returns portal Droppa, where you can easily register and manage your return.

Under Skinome Club you will find our customer club, where you can take part in your membership benefits and bonuses.

Discover our guides on how to use the subscription portal