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How to manage your subscription
Welcome to the guide on how to use our subscription portal. Here you will find step by step guides on how to manage your subscription at Skinome. If you need help with your subscription, you are always welcome to contact us at info@skinome.se
If you have a registered customer account and were logged in when you created your subscription, you can access it by logging in here or via the Log in icon in the top right corner. Once logged in, select Manage Subscriptions to view your subscriptions. (1)
If you created your subscription without a customer account on our website, you can access the portal via the link sent in each email you receive about your subscription. If you need a new link, you can click here and fill in the email address you used when creating your subscription, and we will send you a new link. (2)
If you don't have a customer account with us but want to create one and link your subscriptions to it.
Go to "log in" in the top right corner and click "create account" or click here . Fill in your details and note that you must use the same email address you used when creating your subscription in order to link them.
In the subscription portal you will find a main menu where you can:
Shows the next subscription order that will be sent.
Displays upcoming subscription orders if you subscribe to more products.
Shows order history of completed subscription orders.
Shows your subscriptions and gives you the opportunity to change/update order intervals, delivery dates, change products, etc.
Displays your account information and gives you the opportunity to change/update email, shipping address and payment method.
